What Is Facility Management?
Use the foundational guide when your team needs a shared understanding of the full FM scope.
Field inspections
Field visits and inspection activity can be included in the agreed scope.
Managed FM
Operational management when you need to reach the field.
We combine SHIFTFM, the remote-operations team, and field delivery to coordinate, follow, and execute the agreed facilities-management scope while keeping the record, documentation, and visibility inside SHIFTFM.
FIELD SCOPE
Integrated capability for facilities management, with field reach when the scope requires it.
Managed FM extends beyond remote follow-up into agreed field work so the facility receives one coherent operating approach instead of disconnected vendors and undocumented messages.
General maintenance
Maintenance coordination or execution can be built into the service according to the contract boundaries.
Asset survey, registration, and tagging
Asset survey, registration, and tagging can be handled as part of the field-delivery scope.
Preventive maintenance
Preventive work can be planned, followed, and documented through the same operating record.
Warranty and contract review
Field activity stays aligned with warranty coverage and operating contracts.
Contractor supervision
Contractor work can be supervised with documented status and responsibility.
Execution documentation
Execution evidence, site notes, and operating outcomes remain inside the same record.
General facility condition
Management receives field-backed visibility over the condition of the facility it contracted us to manage.
OPERATING APPROACH
Management, system, vendors, field work, and documentation stay connected.
REMOTE LAYER
SHIFTFM operating control
Requests, approvals, coordination, vendors, operating history, and reporting stay inside SHIFTFM.
FIELD LAYER
Agreed field delivery
Inspections, maintenance, contractor supervision, and field follow-up operate according to the contracted scope and remain documented.
COMMERCIAL POSITIONING
Managed FM provides integrated facilities-management capability.
Managed FM combines management, the platform, operational experience, vendors, field work, and documentation within the agreed service scope.
Managed FM is assessed according to the site, facility type, service boundaries, and the operational responsibilities to be assumed. No fixed public price is published because the scope is not the same from one facility to another.
SERVICE BOUNDARIES
The field scope follows the contract, facility profile, and operating requirements.
Managed FM can expand far beyond software, but it still needs a defined scope: locations, responsibilities, maintenance boundaries, contractor handling, approvals, and service levels.
SITE PROFILE
The facility type, size, and operating load shape the field scope required.
SERVICE BOUNDARIES
The contract defines where SHIFTFM leads, where vendors execute, and what remains with the customer.
DOCUMENTED DELIVERY
Approvals, work status, and outcomes remain documented rather than hidden in calls and messages.
Read the operational topics that usually sit behind managed FM decisions.
Facility Management Reporting
Review how reporting supports management oversight across field, vendor, and operational activity.
Facility Vendor Management
Understand how vendor coordination fits the broader managed service scope.
Assess the facility before defining the field scope.
Share the location, facility type, current operating model, and the field outcomes you need so we can shape the right Managed FM scope.